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How q879 Handles Your Personal Information

This policy explains exactly what data q879 collects when you open an account, fund it through JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data protectedJazzCash & Easypaisa wallet data coveredRaast transfer records includedNo data sold to third partiesRight to request deletion
q879 How q879 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply encryption to data in transit and at rest. Your payment method details — whether linked to JazzCash, Easypaisa or a Raast-registered account — are never stored as plain text on our servers. Here is how we handle the four key areas of data practice on q879.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your device settings. We do not use cookies to build advertising profiles or share your browsing data with ad networks.

Account Security

Login events are logged by device and timestamp. If we detect an access pattern that looks unusual for your account, we may prompt re-verification before allowing further activity.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. Once the retention period ends, data is deleted or anonymised.

Requesting Changes

You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion via live chat or email. We verify your identity before actioning any such request.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or submit a deletion request, our support team handles all privacy-related queries directly. You can reach us through any of the channels below. We aim to respond to data requests within a reasonable timeframe; more complex requests may take longer but we will keep you updated.

Live Chat Open the chat icon in the q879 app or browser to raise a privacy query. A support agent picks it up during active hours and logs your request immediately.
Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered contact number so we can verify your identity.
Account Settings Some data actions — like reviewing saved payment methods including JazzCash or Easypaisa references — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy on q879

These are the questions we hear most often from people who want to understand how their data is handled — including how payment method data like JazzCash and Easypaisa references are treated.

We store a reference identifier linked to your payment method to process transactions and match deposits to your account. Full wallet credentials are never stored in plain text on our servers.

Yes. Submit a deletion request through live chat or email support. We verify your identity first, then action the request and confirm once your data has been removed or anonymised.

Only authorised q879 staff and service providers under data-processing agreements — such as payment gateways handling your Easypaisa or Raast transfers — can access your data, strictly for operational purposes.

Session cookies keep you logged in across the app and browser. Preference cookies remember your device settings. We do not use cookies for ad targeting or share your data with advertising networks.

Your data is retained for a set period after account closure as required by applicable rules. After that period, it is deleted or anonymised. You can ask us about the specific retention timeline via email.

This policy applies to all accounts on q879 where access is permitted under local law. Availability of the platform and its data practices depends on your region and applicable local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.